Privacy Policy

This Privacy Policy describes how SR Imitation (“we”, “us”, “our” or “Company”) collects, uses, and shares your personal information when you visit or make a purchase from www.srimitation.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We Collect Device Information Using the Following Technologies

Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies help us improve your browsing and shopping experience.

Log files track actions occurring on the Site and may collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags and pixels may be used to record information about how you browse and interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information as processed by our payment service providers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site, including processing payments through our payment service providers, arranging shipping, providing invoices and order confirmations, and communicating with you regarding your order.

Additionally, we use this Order Information to:

• Communicate with you about your orders and enquiries.

• Arrange delivery and shipment of your purchases.

• Provide customer support.

• Screen orders for potential risk or fraud.

• Process refunds, returns and exchanges where applicable.

• Provide information about our products, offers or services where permitted and where consistent with your communication preferences.

We use the Device Information that we collect to help screen for potential risk and fraud and, more generally, to improve and optimize our Site. This may include generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with trusted third parties and service providers who help us operate our online store and provide services to you.

For example, our online store is powered by Shopify, and payment, shipping, analytics, advertising and other service providers may process information as necessary to provide their services.

We may also share information with courier and logistics partners so that your orders can be delivered and tracked.

We may use analytics services such as Google Analytics to help us understand how customers use our Site.

We may disclose your Personal Information when required to comply with applicable laws and regulations, respond to lawful requests for information, protect our rights, prevent fraud, or otherwise protect the safety and security of our customers, business and Site.

Behavioural Advertising

We may use your Personal Information and Device Information to provide you with targeted advertisements or marketing communications that may be of interest to you, subject to applicable laws and your available privacy choices.

Third-party advertising and analytics providers may use cookies, pixels or similar technologies to understand how users interact with websites and advertisements.

You may be able to manage or disable certain advertising cookies through your browser or the settings provided by the relevant advertising platform.

Do Not Track

Please note that we do not currently alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

Depending on applicable law, you may have rights regarding your Personal Information, including the right to request access, correction, updating or deletion of certain information.

If you would like to exercise any applicable privacy rights or have questions about how your information is handled, please contact us using the details provided below.

Data Retention

We retain your Personal Information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

Where permitted, we may retain certain information in anonymized or aggregated form for analytical and research purposes.

Changes

We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, operational requirements, or applicable legal and regulatory requirements.

Any updated Privacy Policy will be posted on this page. We encourage you to review this page periodically.

Minors

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Grievance / Privacy Contact

For questions, concerns, complaints or requests relating to this Privacy Policy or your personal information, please contact us:

SR Imitation

Phone / WhatsApp: +91 75670 19263
Email: srimitation100@gmail.com

Address:
3rd Floor, Shop No. 340/441,
Shayona Plaza, Near Devidarshan Society,
BRTS Road, Punagam,
Surat, Gujarat – 395010, India.

Website: www.srimitation.com

We will make reasonable efforts to address your privacy-related concerns and requests.